Explain Market Research has been announced as finalists in the MRS Operations Awards 2017. The MRS is the world’s leading research association and their annual Operations Awards will take place this year on 14th September 2017 in London. Explain has been recognised for their outstanding work and are one of three finalists in the field of Best Data Collection (Telephone).
Based in Newcastle upon Tyne, Explain has provided full-service market research solutions to a range of organisations for over two decades, with specialist knowledge and expertise in the utilities, healthcare, social housing and financial services sectors. Delivering innovative insights is at the forefront of their culture and this has been recognised by the MRS.
Kim Davis, Explain’s Managing Director, comments: “As a proud company partner of the MRS, we are delighted to have been shortlisted as finalists for this prestigious award. The Explain telephone research centre has a team of 45 dedicated telephone researchers; they deliver annually against strategic KPIs, and significantly contribute to the success of the business. In 2016-2017, our telephone researchers delivered productivity scores averaging 96%, quality scores averaging 95% and completed approximately 131,500 interviews. I’m incredibly proud of our team and the acknowledgment of finalist is testament to all their hard work and dedication.”
The MRS who are dedicated to the support, promotion and enrichment of the research and business world, will announce the winners of eight awards categories on the night and will celebrate the best of the UK’s research agencies in an evening of recognition and accolade.
Kim, went on to add “We pride ourselves on building and developing longstanding and trusted public, private and the third sector client partnerships through the consistent delivery of powerful and actionable insights. We recognise the need to invest in our team, in technology and in identifying how to continue to improve, always striving for innovation. Being part of the awards on 14th September will be a celebration of all we undertake to deliver for clients.”
For more information visit www.explainresearch.co.uk or contact the team on 0191 261 5261 firstname.lastname@example.org